1. Scope of Service & Good Faith
The Studio will perform translation, editing, proofreading, MTPE, typesetting, language services, and consulting services, or any combination of them, to the best of the linguists’ skills and follow reasonable industry standards. Both parties agree to act in good faith, ensuring all actions are legal, and moral, and do not harm any third parties. Each party is independent and fully responsible for their actions. Clients consent to sharing necessary personal information, and the Studio will adhere to HIPAA regulations.
2. Reimbursement Limit
Under no circumstances shall the client be entitled to a reimbursement greater than the amount the Studio received for the work performed.
3. Non-Solicitation & Equal Opportunity
The Studio will not solicit or steal clients from the client. However, if an end client posts a public bid or contacts me directly or indirectly, the Studio retains the equal right to bid or engage with the end client.
4. Confidentiality
Both parties agree to maintain the confidentiality of all proprietary and sensitive information exchanged during the engagement. This includes, but is not limited to, client business operations, personal information, documents, and any other information deemed confidential. This confidentiality obligation will survive the termination of this agreement.
5. Intellectual Property Rights
Upon full payment for services rendered, the intellectual property rights for the final deliverables (e.g., translations, reports, etc.) will be transferred to the client, unless otherwise agreed upon in writing. Unless otherwise specified, the Studio retains the right to use the work for promotional, management, training, and other reasonable purposes.
6. Termination Clause
Either party may terminate this agreement with 30 days’ notice in writing. In the event of termination, the client will pay for services rendered up until the date of termination, and any work in progress will be handed over promptly.
7. Limitation of Liability
In no event shall the Studio’s liability exceed the total amount paid for the services under this agreement. The Studio is not liable for any indirect, incidental, or consequential damages arising from the use of the services provided.
8. Dispute Resolution
In the event of any dispute, both parties agree to first attempt to resolve the issue amicably through negotiation. If the dispute cannot be resolved through negotiation, the parties agree to submit the dispute to mediation or arbitration two times before taking further legal action.
9. Disclaimer of Guarantee & Rush Jobs
The Studio does not guarantee the effectiveness, or success of any application, or real marketing/sale results from the services provided. The Studio’s obligation is limited to providing accurate translations to the best of her knowledge at the time of translation. The client acknowledges and accepts that requesting rush jobs may impact the services’ quality and assumes any associated risks.
10. Indemnification
The client agrees to indemnify, defend, and hold harmless the Studio from any claims, damages, liabilities, or expenses (including reasonable attorney fees) arising from the use of the services provided under this agreement, except to the extent that such claims result from the Studio’s gross negligence or willful misconduct.
11. Force Majeure Neither party shall be held liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, labor strikes, or natural disasters. Such events shall not be considered a breach of this agreement, and both parties agree to cooperate to mitigate the impact of such occurrences.
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